Marlon Simon
3101 NW 47th
terrace #126
Lauderdale Lakes, FL 33319
marlysimon@yahoo.com
(954) 552-1725
SKILLS / QUALIFICATIONS:
·
Working knowledge of wiring, testing,
turn-ups, and troubleshooting T-1s, special
circuits and using telecom test equipment
·
Excellent PC skills
(Windows Operating Systems & Microsoft Office Suite)
·
Outside plant operations experience
·
Strong IT and networking skills
·
Working knowledge PBX systems (Allworx,
Mitel, Shoretel, Avaya).
·
Working knowledge of LAN/WAN, Cisco
routing & switching, and data networking
equipment.
PROFESSIONAL EXPERIENCE
WINDSTREAM
COMMUNICATIONS
Fort Lauderdale, FL 09/2011 –
Present
Business Systems Technician
· Install PBX systems
· Install and configure POTS, DSL, wireless, MPLS,
SIP, T-1 and PRI services
· Install, configure, and maintain routers and
switches. (Cisco, Adtran, Fortinet, etc.)
· Cabling and wiring
TELSOURCE
CORPORATION
Fort Lauderdale, FL
09/2010 – 09/2011
Field Service Technician
·
Configuration/maintenance/installation
of telecommunications equipment: POS equipment , Printers, Servers, CSU/DSU,
PBXs, Channel Banks, Demarc extensions, Routers, Switches, LAN/WAN network
equipment.
·
Cisco router and switch configurations
·
Structured cabling and wireless network
setup
·
Perform work in connection
with installing, rearranging, removing, testing and repairing various types
of data and voice services
WINCOR NIXDORF
Fort Lauderdale, FL 10/2009 – 09/2010
Field Service Engineer
· Troubleshooting, calibrating, adjusting, testing,
and maintaining equipment, components, devices, or systems such as cash
dispensers, card readers, depositories, printers, disk drives and all
components within the PC control unit and run all diagnostics and tests to
restore ATM’s to be fully operational.
· PC Hardware/Software installation, troubleshooting,
configuration and upgrades
· On-site diagnosis of problem
· Non-technical fixes such as clearing paper jams,
card jams, bill jams, etc.
· Perform supply replacement (e.g. paper rolls, ink
cartridges, etc.)
· Develop working knowledge of all operating
standards, practices and security procedures Complete equipment cleanings as
specified by Wincor Nixdorf contracts
· Perform basic installation functions (e.g. pulling
cable or mounting devices)
AT&T
Sunrise, FL 11/2007- 09/2009
Outside Plant Technician
· Place aerial and underground copper and fiber cable
· Connected dial tone thru cross-connection from
Bellsouth cross boxes to service terminals
· Installed and tested aerial drops, network
interfaces, internal wiring and jacks.
· ATI/TI testing at Bellsouth cross boxes
· Perform various jobs with copper splicing and assist
in fiber splicing
· Perform construction work such as digging holes,
placing cable, air pipe and inner duct in various types of conduit systems
and open excavations
· Work with heavy duty power equipment and small tools
in the installation, repair and maintenance of outside plant facilities
COMCAST
FT. Lauderdale, FL 03/2007 – 08/2007
Communications Technician
· Installs, maintains, tests, troubleshoots, and
repairs high speed internet,
voice and cable television services
· Installation of routers, modems and other telecom
equipment
· Wired/Wireless network setup/installation
· Ensure optimum network usage and quality
· Operate and maintain company vehicle and equipment
FIRST DATA CORPORATION
Coral Springs, FL 06/2006 – 03/2007
Help desk Associate
· Handle incoming merchant terminal inquiries
· Handle 40-70 incoming calls daily
· Troubleshoot POS merchant terminals & desktop
connectivity
· Level 1 Network Support, Tier 1/ Tier 2 questions
· Helpdesk user assistance and support with network
and POS equipment
EDUCATION
Everest University
Pompano Beach,
FL
Bachelor of Science: Computer Information Science
Certifications: Cisco, Mitel 3000,
Mitel 5000, Adtran, Allworx
REFERENCES:
Available upon request